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The Telephone Interpreter Level 3 Advanced Diploma provides a thorough education in telephone interpretation, focusing on language proficiency, cultural competence, specialised techniques, and professional development. This course prepares students for the complexities of telephone interpretation, ensuring they are well-equipped for a successful career in this dynamic field.

Course Price:
Original price was: £194.00.Current price is: £19.99.
Course Duration:
6 hours, 55 minutes
Total Lectures:
38
Total Students:
43
Average Rating:
4.5
The Telephone Interpreter Level 3 Advanced Diploma equips students with the essential skills and knowledge needed for a successful career in telephone interpretation. This comprehensive programme covers language proficiency and cultural competence, ensuring interpreters can effectively bridge communication gaps in diverse contexts. Students will learn specialised vocabulary and terminology, and master advanced telephone interpretation techniques.

The course also addresses the unique challenges of telephone interpretation, providing strategies for handling difficult situations and leveraging technology and tools for optimal performance. Additionally, students will explore professional development and career opportunities, gain practical experience through practice and assessment, and delve into the ethical and legal considerations of the profession. Emphasis is also placed on cultural sensitivity and diversity, as well as maintaining professionalism and self-care in the demanding field of telephone interpretation.

What Will You Learn?

  • Advanced telephone interpretation techniques
  • Language proficiency and cultural competence
  • Specialised vocabulary and terminology
  • Handling challenging situations
  • Use of technology and tools for interpretation
  • Ethical and legal considerations
  • Cultural sensitivity and diversity
  • Professionalism and self-care

Who Should Take The Course?

  • Aspiring telephone interpreters
  • Current interpreters seeking to enhance their skills
  • Bilingual individuals interested in a career in interpretation
  • Professionals in related fields requiring telephone interpretation skills

Requirements

  • Proficiency in at least two languages
  • Basic understanding of interpretation principles
  • Access to a computer and internet for online components

Course Curriculum

    • Essential Skills and Qualities 00:10:00
    • Ethical Considerations in Telephone Interpretation 00:10:00
    • Understanding the Role of a Telephone Interpreter 00:10:00
    • Cultural Sensitivity and Awareness 00:10:00
    • Language Proficiency Assessment 00:10:00
    • Strategies for Improving Language Skills 00:10:00
    • Active Listening Techniques 00:10:00
    • Consecutive Interpretation Skills 00:10:00
    • Note-taking Strategies 00:10:00
    • Legal Terminology 00:10:00
    • Medical Terminology 00:10:00
    • Technical Vocabulary 00:10:00
    • Business and Conference Calls 00:10:00
    • Healthcare Settings 00:10:00
    • Legal Settings 00:10:00
    • Conflict Resolution Strategies 00:10:00
    • Dealing with Sensitive Topics 00:10:00
    • Managing Difficult Clients 00:10:00
    • Remote Interpretation Platforms 00:10:00
    • Teleconferencing Software 00:10:00
    • Troubleshooting Technical Issues 00:10:00
    • Career Pathways for Telephone Interpreters 00:10:00
    • Certification and Accreditation 00:10:00
    • Continuing Education Options 00:10:00
    • Feedback and Improvement Strategies 00:10:00
    • Final Assessment and Certification Process 00:10:00
    • Simulated Telephone Interpretation Sessions 00:10:00
    • Code of Ethics for Telephone Interpreters 00:10:00
    • Confidentiality and Data Protection 00:10:00
    • Legal Frameworks and Regulations 00:10:00
    • Avoiding Stereotypes and Biases 00:10:00
    • Promoting Inclusivity in Interpretation Practice 00:10:00
    • Recognizing Cultural Differences 00:10:00
    • Self-Care Strategies for Telephone Interpreters 00:10:00
    • Stress Management Techniques 00:10:00
    • Time Management and Organization 00:10:00
    • Exam of Telephone Interpreter Level 3 Advanced Diploma 00:50:00
    • Order Certificate 00:05:00

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