Corporate Receptionist

Overview

The Corporate Receptionist course provides comprehensive training for individuals seeking to work in a receptionist role in a corporate environment. This course covers a range of topics, including diary management, business reports and letter writing, and email writing tips. The course also covers the handling of confidential documents, successful meeting minutes, note-taking, data management, record-keeping, and filing.

In addition, the course teaches students how to arrange interviews, deliver postal mail, and dictate effectively. Students will also learn tips for speed reading and creating an effective CV and cover letter. Typing speed development is also covered in the course. Students will gain proficiency in using Microsoft Word, Excel, PowerPoint, and Outlook. The course also focuses on developing receptionist and customer service skills.

Upon completion of the course, students will have the necessary skills and knowledge required to work as a corporate receptionist. They will be able to manage a diary, write effective business reports and emails, handle confidential documents, and manage data effectively. Students will also be proficient in using Microsoft Office applications and possess essential receptionist and customer service skills. This course will help students become confident and skilled corporate receptionists, whether as a hobby or as a profession.

What Will You Learn?

• Diary management and scheduling
• Business writing and report writing
• Effective email writing
• Handling confidential documents
• Successful note-taking and meeting minutes
• Data management, record keeping and filing
• Arranging interviews and delivering postal mail
• Dictation and speed reading tips
• Creating an effective CV and cover letter
• Typing speed development
• Microsoft Word, Excel, PowerPoint, and Outlook proficiency
• Receptionist and customer service skills.

Who Should Take The Course

The Corporate Receptionist course is ideal for individuals who are interested in pursuing a career as a corporate receptionist or improving their skills in this area. This course is also suitable for current corporate receptionists looking to enhance their knowledge and skills. Additionally, individuals who work in related roles, such as administrative assistants or customer service representatives, can also benefit from this course.

Requirements

• Basic computer literacy
• Proficiency in written and spoken English
• Good communication and interpersonal skills
• Attention to detail and strong organizational skills
• Familiarity with Microsoft Office software (Word, Excel, PowerPoint, Outlook)