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Welcome to our Hotel Management course, where you'll learn the skills and knowledge necessary for success in the hospitality industry. From front office operations to food and beverage management, human resources to transport management, our expert instructors will guide you through all aspects of hotel management. You'll also learn about the importance of effective communication with customers, quality management, marketing and advertising, and accounting in hospitality.

Course Price:
Original price was: £194.00.Current price is: £19.99.
Course Duration:
11 hours, 51 minutes
Total Lectures:
20
Total Students:
61
Average Rating:
4.5

Overview

Welcome to the Hotel Management course, where you'll gain knowledge and skills to succeed in the hospitality industry. This comprehensive program covers a range of topics, starting with an introduction to the principles and practices of hotel management. You'll learn about front office operations, housekeeping, engineering, and security operations to ensure smooth and efficient operations within the hotel.

Our expert instructors will guide you through hotel food and beverage management, including menu planning, pricing, and service standards. You'll also explore recruitment and selection policies and procedures, as well as training and development procedures to ensure a skilled and motivated workforce. The course will delve into human resources management, including dealing with difficult people, anger management, stress management, and crisis management, to help you handle any situation that arises in the workplace.

The course will also focus on managing time effectively and transporting management, including managing transport schedules, routes, and logistics. You'll gain an understanding of the importance of customer feedback and how to effectively communicate with customers to ensure their satisfaction. The course will cover quality management, marketing and advertising, and managing interdepartmental communications, which are essential skills for any hotel management professional.

Finally, you'll explore accounting in hospitality, including financial statements, budgeting, and cost control to help you manage finances and maximize profitability. By the end of this course, you'll have a deep understanding of the essential skills and knowledge required to succeed in the fast-paced world of hotel management.

What Will You Learn?

  • Principles and practices of hotel management
  • Front office operations, including check-in, check-out, and reservations
  • Housekeeping, engineering, and security operations
  • Menu planning, pricing, and service standards for hotel food and beverage management
  • Recruitment and selection policies and procedures
  • Training and development procedures
  • Human resources management, including dealing with difficult people, anger management, stress management, and crisis management
  • Time management techniques
  • Transport management, including managing transport schedules, routes, and logistics
  • Importance of customer feedback and effective communication with customers
  • Quality management principles
  • Marketing and advertising strategies
  • Managing interdepartmental communications
  • Accounting in hospitality, including financial statements, budgeting, and cost control.

Who Should Take The Course

This Hotel Management course is ideal for anyone who is interested in a career in the hospitality industry, particularly in hotel management. Whether you're a recent graduate or an experienced professional, this course will provide you with the skills and knowledge necessary to excel in a hotel management position.

The course is suitable for individuals who are interested in pursuing a career in hotel operations, food and beverage management, human resources, marketing and advertising, or accounting in the hospitality industry. It's also beneficial for individuals who are already working in the hospitality industry and are looking to enhance their skills and knowledge to progress in their careers. Overall, if you're passionate about the hospitality industry and are looking to develop the skills and knowledge necessary to succeed in hotel management, this course is for you!

Requirements

There are no specific requirements to enroll in this Hotel Management course. However, a basic understanding of the hospitality industry and an interest in hotel management would be beneficial.

Course Curriculum

    • Introduction to Hotel Management 00:37:00
    • Principles of Hotel Front Office Operations 00:39:00
    • Housekeeping, Engineering & Security Operations 00:37:00
    • Hotel Food and Beverage Management 00:42:00
    • Recruitment and Selection: Policy and Procedures 00:39:00
    • Training and Development Procedures 00:41:00
    • Human Resources Management 00:36:00
    • Dealing with Difficult Peoples 00:39:00
    • Anger Management 00:39:00
    • Stress Management 00:33:00
    • Crisis Management 00:35:00
    • Managing Time 00:37:00
    • Transport Management 00:40:00
    • Importance of Customer Feedback 00:35:00
    • Importance of Effective Communication 00:36:00
    • Quality Management 00:37:00
    • Marketing and Advertising 00:34:00
    • Managing Interdepartmental Communications 00:37:00
    • Accounting in Hospitality 00:33:00
    • Order Certificate 00:05:00

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