Personal Assistant

Overview

The Personal Assistant course covers a wide range of skills required for a successful career as a PA or secretary. Students will learn about job functions, telephone skills, mail services, shipping, travel arrangements, organizing meetings, time management, and keeping accurate records. They will also learn how to write business letters and other written communication, as well as how to develop effective presentation and communication skills, including active listening.

The course covers administrative skills, office management and supervision, budgets and managing money, dealing with difficult people and conflict resolution, business ethics for the office, and business etiquette. Students will also learn effective planning and scheduling techniques, as well as how to use MS Word, Excel, and PowerPoint to increase productivity and efficiency. By the end of the course, students will be equipped with the necessary skills and knowledge to succeed as a professional personal assistant.

What Will You Learn?

• Understand the job functions of a PA/Secretary
• Learn telephone skills, mail services, and shipping
• Organize travel arrangements and meetings
• Develop time management and record-keeping skills
• Learn how to write business letters and other forms of communication
• Improve your presentation, communication, and active listening skills
• Develop administrative skills and office management techniques
• Understand budgets, money management, and dealing with difficult people
• Learn about business ethics and etiquette in the office
• Develop effective planning and scheduling techniques
• Learn how to use MS Word, Excel, and PowerPoint.

Who Should Take The Course

The Personal Assistant course is suitable for anyone who wants to become a personal assistant or executive secretary. It is also useful for individuals who are already working in these roles and want to enhance their skills and knowledge.

Requirements

To enrol in the Personal Assistant course, students should have a good command of English language, basic computer skills, and access to a computer with an internet connection. No previous experience is required.