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The Pharmacy Assistant course equips individuals with essential knowledge and skills to excel in the pharmaceutical field. It covers modules on role and responsibilities, regulations and laws, common diseases, basic maths, hospital and community pharmacy, financial management, inventory control, and communication. This comprehensive course prepares participants for a rewarding career in pharmacy by providing the necessary knowledge and skills to contribute effectively in pharmacy settings.

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The Pharmacy Technician course provides a comprehensive understanding of the role and responsibilities of pharmacy technicians in a healthcare setting. Students will be introduced to the field of pharmacy technician, learning about the job role and the skills required to excel in this profession. The course covers pharmacy management, including the organization and workflow within a pharmacy, as well as the importance of adhering to Standard Operating Procedures (SOPs) to ensure safety and efficiency.

Pharmacy prescription and dispensing are essential components of the course, where students will learn the process of receiving, interpreting, and filling prescriptions accurately. Special emphasis is placed on minimizing dispensing errors through proper verification and double-checking techniques. Hygiene practices for pharmacy technicians are also covered, emphasizing the importance of maintaining cleanliness and sterile conditions in the pharmacy environment.

Customer service skills are crucial for pharmacy technicians, and the course includes a dedicated lecture on providing excellent customer service. Students will learn effective communication strategies, problem-solving techniques, and the importance of empathetic interactions with patients and customers. Managing risks in pharmacy practice is another critical aspect of the course, where students will understand potential risks and develop strategies to mitigate them.

Effective communication and education are essential skills for pharmacy technicians, and the course covers techniques for clear and concise communication with healthcare professionals and patients. Students will also learn about patient education and counselling, ensuring they can provide accurate medication information and instructions.

Throughout the course, students will engage in theoretical lectures, practical demonstrations, and interactive exercises to reinforce their knowledge and develop practical skills. By the end of the course, students will be equipped with the necessary knowledge and skills to contribute effectively as pharmacy technicians, providing valuable support in the healthcare system while maintaining high standards of safety, professionalism, and patient care.

What Will You Learn?

  • The role and responsibilities of a pharmacy technician in a healthcare setting.
  • The job role and skills required to excel as a pharmacy technician.
  • Pharmacy management principles and practices.
  • Adherence to Standard Operating Procedures (SOPs) for safety and efficiency.
  • The process of receiving, interpreting, and filling prescriptions accurately.
  • Techniques to minimize dispensing errors and ensure medication safety.
  • Hygiene practices and maintaining sterile conditions in the pharmacy environment.
  • Providing excellent customer service to patients and customers.
  • Identifying and managing risks in pharmacy practice.
  • Effective communication strategies with healthcare professionals and patients.
  • Patient education and counselling on medications and instructions.

Who Should Take The Course

  • Aspiring pharmacy technicians seeking to acquire the necessary knowledge and skills for the role.
  • Students studying pharmacy or related disciplines who want to enhance their understanding of pharmacy practice.
  • Healthcare professionals looking to expand their skillset and explore opportunities in the pharmacy field.
  • Individuals considering a career change into the pharmaceutical industry.
  • Pharmacy assistants or support staff aiming to progress in their careers and take on more responsibilities.
  • Anyone with a strong interest in healthcare and a desire to contribute to patient care in a pharmacy setting.


To enroll in the Pharmacy Technician course, there are no specific prerequisites or requirements. However, having a basic understanding of healthcare and pharmaceutical concepts would be beneficial. Additionally, strong communication skills, attention to detail, and a genuine interest in the pharmaceutical field are desirable traits for success in this course.

Course Curriculum

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