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Embark on a rewarding journey in public services. Enroll in our Level 3 Advanced Diploma to gain the knowledge and skills needed to make a positive impact in the dynamic and vital field of public service.

Course Price:
Original price was: £194.00.Current price is: £19.99.
Course Duration:
4 hours, 2 minutes
Total Lectures:
Total Students:
Average Rating:
Embark on a comprehensive exploration of public services with our "Public Services Level 3 Advanced Diploma," designed to equip individuals with the knowledge and skills essential for meaningful contributions to government, law enforcement, emergency services, and public administration.

What Will You Learn?

  • Gain a thorough Introduction to Public Services, delving into the various sectors that form the backbone of public administration.
  • Explore Government and Politics, understanding the foundational principles that shape public policies and governance.
  • Develop expertise in Public Administration and Management, learning effective strategies for organizational leadership.
  • Understand the intricacies of Law Enforcement and Criminal Justice, exploring the role of public services in maintaining law and order.
  • Explore the dynamic field of Emergency Services, acquiring skills to respond efficiently to crises and emergencies.
  • Engage with Diversity and Inclusion in Public Services, fostering a culture of equity and understanding within public organizations.
  • Cultivate Leadership and Teamwork skills, essential for effective collaboration and management within public service roles.
  • Enhance Communication Skills, vital for conveying information and building positive relationships in public service contexts.
  • Prioritize Health and Wellbeing, understanding the importance of physical and mental wellness in public service professions.
  • Apply theoretical knowledge in a hands-on manner with the practical component, "Public Services in Action."

Who Should Take The Course?

  • Individuals aspiring to pursue careers in public administration, law enforcement, emergency services, and related fields.
  • Existing public service professionals seeking to advance their skills and knowledge for career progression.
  • Students with an interest in government, politics, and public service who wish to gain a comprehensive understanding of the sector.


  • A strong interest in public service and a commitment to community welfare.
  • Basic communication and teamwork skills.
  • Access to relevant study materials and resources for comprehensive learning.
  • A desire to contribute meaningfully to public service sectors.

Course Curriculum

    • Overview of the public services sector 00:07:00
    • Roles and responsibilities of public service professionals 00:06:00
    • Ethical considerations in public services 00:06:00
    • The UK political system 00:06:00
    • Local government structures and functions 00:06:00
    • Policy development and implementation 00:06:00
    • Principles of public administration 00:06:00
    • Managing public service organizations 00:07:00
    • Budgeting and financial management in public services 00:06:00
    • Law enforcement agencies in the UK 00:06:00
    • Crime prevention and investigation 00:06:00
    • Criminal justice system and procedures 00:07:00
    • Overview of emergency services (police, fire, ambulance) 00:05:00
    • Emergency response procedures 00:06:00
    • Disaster management and preparedness 00:05:00
    • Promoting diversity and inclusion 00:07:00
    • Addressing discrimination and bias 00:05:00
    • Cultural competence in public services 00:07:00
    • Leadership styles and theories 00:07:00
    • Team dynamics and collaboration 00:06:00
    • Conflict resolution in public service settings 00:06:00
    • Effective communication in public services 00:07:00
    • Interpersonal skills and rapport building 00:06:00
    • Handling difficult conversations and de-escalation techniques 00:05:00
    • Importance of physical and mental health in public services 00:07:00
    • Stress management and self-care 00:05:00
    • Supporting the well-being of colleagues and the community 00:08:00
    • Work placements or internships in public service organizations 00:05:00
    • Applying knowledge and skills in a real-world setting 00:08:00
    • Reflective practice and professional development 00:07:00
    • Exam of Public Services Level 3 Advanced Diploma 00:50:00
    • Order Certificate 00:05:00

Course Reviews


1 ratings
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  1. avatar Public Services
    Ashleigh-jade JonesJanuary 23, 2024 at 11:11 am
    level 3 public services

    very helpful thank you

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