Non-Clinical Front Of House & Admin

Embark on a comprehensive journey into the realm of non-clinical healthcare management with our "Non-Clinical Front of House & Admin" course. Gain insights into the fundamental aspects of healthcare administration, from effective communication and customer service skills to the intricacies of appointment scheduling and medical records management.

What Will You Learn?

• Fundamental principles of non-clinical healthcare administration.
• Communication and customer service skills tailored for healthcare settings.
• Efficient appointment scheduling and management techniques.
• Proficient handling of medical records and documentation.
• Understanding insurance and billing procedures in a healthcare context.
• Mastery of administrative tasks specific to healthcare facilities.
• Interpersonal interactions with medical professionals.
• Crisis management and emergency protocols.
• Upholding professionalism and ethics in healthcare administration.
• Strategies for career development and personal growth in the field.

Who Should Take The Course?

• Individuals aspiring to work in non-clinical healthcare roles.
• Healthcare administrators seeking skill enhancement.
• Front office staff in medical facilities.
• Professionals transitioning to healthcare administration.

Requirements

• Basic understanding of office procedures.
• Proficiency in English for effective communication.
• Access to a computer or device with internet connectivity.