The IT Technician Level 1 course is designed to provide learners with the foundational skills needed for a career in IT support. It covers essential areas such as computer hardware, software, networking, security, and customer service, offering practical experience with industry tools and technologies. This course is ideal for beginners or those looking to formalise their existing knowledge, making it a great entry point for further specialised study or certification.
Course Price:
Original price was: £194.00.£19.99Current price is: £19.99.
Course Duration:
7 hours, 15 minutes
Total Lectures:
40
Total Students:
40
Average Rating:
4.5
The IT Technician Level 1 course is designed to equip learners with foundational skills and knowledge required to begin a career in IT support or related fields. This course offers a comprehensive introduction to the essential areas of IT, including computer hardware, software, networking, security, and customer service. You will develop practical expertise that prepares you for real-world IT scenarios, ensuring you are well-prepared for entry-level positions in the IT industry or for further specialised study.
The course is structured around key IT concepts and practices, providing hands-on experience with tools and technologies that are commonly used in the industry. Whether you are new to IT or looking to solidify your existing knowledge, this course provides a solid stepping stone into the world of IT support.
What Will You Learn?
- Introduction to IT and Computer Hardware
- Software Fundamentals
- Networking Basics
- Computer Maintenance and Troubleshooting
- Security Basics
- Customer Service and Communication
- IT Technician Tools and Equipment
- Career Pathways and Certification
Who Should Take This Course?
This course is ideal for:- Individuals seeking to start a career in IT support or related fields.
- Beginners with little or no prior experience in IT.
- Those looking to formalise their existing knowledge and gain certification.
- Individuals interested in learning the fundamentals of computer hardware, software, networking, and security.
- Students seeking to build a solid foundation before pursuing more advanced IT certifications or courses.
Requirements
- Basic Computer Literacy: Familiarity with using a computer, browsing the internet, and using software applications is helpful but not required.
- Willingness to Learn: No prior IT experience is needed, but a willingness to dive into technical concepts and hands-on practice is essential.
- Access to a Computer: While most of the theoretical aspects can be studied without equipment, having access to a computer for practical exercises will enhance your learning experience.
Course Curriculum
-
- Overview of the IT Industry 00:10:00
- Key Roles and Responsibilities of an IT Technician 00:10:00
- Introduction to Computer Components (Motherboard, CPU, RAM, etc.) 00:10:00
- Storage Devices: HDDs, SSDs, and External Drives 00:10:00
- Input and Output Devices (Keyboards, Mice, Printers, Monitors) 00:10:00
-
- Types of Software: Operating Systems vs. Applications 00:10:00
- Installing and Configuring Operating Systems (Windows, macOS, Linux) 00:10:00
- Software Installation and Removal 00:10:00
- Basic Software Troubleshooting Techniques 00:10:00
- Introduction to Computer Networks 00:10:00
- Network Devices and Their Functions (Routers, Switches, Modems) 00:10:00
- Wired vs. Wireless Networks 00:10:00
- Setting Up a Basic Home Network 00:10:00
- Common Network Troubleshooting Techniques 00:10:00
- Introduction to IT Security 00:10:00
- Types of Malware and How to Prevent Them (Viruses, Trojans, etc.) 00:10:00
- Firewall and Antivirus Basics 00:10:00
- Understanding User Permissions and Access Control 00:10:00
- Basic Data Backup Procedures and Best Practices 00:10:00
- Overview of Essential IT Tools (Multimeter, Screwdrivers, Crimpers) 00:10:00
- Software Tools for IT Technicians (Diagnostics, Remote Access, etc.) 00:10:00
- Setting Up and Using Virtual Machines 00:10:00
- Using Command Line and Scripting for Basic Tasks 00:10:00
- Exam of IT Technician Level 1 00:50:00
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