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Our Level 5 Advanced Diploma in Retail Management equips you with a profound understanding of the retail landscape. From honing customer service excellence to navigating legal intricacies, this course prepares aspiring retail professionals for strategic success. Ideal for retail managers, business professionals, and entrepreneurs, the program integrates practical knowledge with theoretical insights. Join us to unlock the keys to effective retail management and strategic growth.

Course Price:
Original price was: £194.00.Current price is: £19.99.
Course Duration:
6 hours
Total Lectures:
34
Total Students:
43
Average Rating:
4.5
Embark on a comprehensive journey into the world of retail with our Advanced Diploma in Retail Management. This programme delves deep into key aspects of retail operations, strategy, and customer engagement.

What Will You Learn?

  • Introduction to Retail Management: Gain insights into the fundamentals and evolution of retail management.
  • Retail Business Strategies: Explore effective strategies for successful retail business development and sustainability.
  • Store Operations and Merchandising: Learn the intricacies of managing store operations and optimizing merchandising for profitability.
  • Customer Service Excellence: Master the art of providing exceptional customer service to enhance brand loyalty.
  • Human Resource Management in Retail: Understand the unique challenges and strategies involved in HR management within the retail sector.
  • Technology in Retail: Explore the latest technologies shaping the retail landscape and their implementation for operational efficiency.
  • Legal and Ethical Considerations: Navigate the legal and ethical dimensions of retail, ensuring compliance and responsible business practices.
  • Strategic Management in Retail: Develop skills in crafting and executing strategic plans to drive retail success.

Who Should Take The Course?

  • Retail Managers aspiring to advance their strategic and operational skills.
  • Business Professionals seeking insights into retail industry dynamics.
  • Entrepreneurs planning to launch or expand retail ventures.

Requirements

  • A foundational understanding of basic business concepts.
  • Basic computer literacy for modules involving technology in retail.
 

Course Curriculum

    • Historical Evolution of Retail Management 00:05:00
    • Importance of Retail Management in Business 00:10:00
    • Key Concepts and Terminologies in Retail 00:10:00
    • Overview of Retail Management 00:10:00
    • Competitive Analysis in Retail 00:10:00
    • Creating a Unique Selling Proposition (USP) 00:05:00
    • Developing Effective Retail Strategies 00:05:00
    • Market Research and Analysis for Retail 00:10:00
    • Inventory Management and Control 00:10:00
    • Pricing Strategies and Promotions 00:10:00
    • Store Layout and Design 00:10:00
    • Visual Merchandising Techniques 00:10:00
    • Building Customer Loyalty 00:10:00
    • Effective Communication in Retail 00:10:00
    • Handling Customer Complaints 00:10:00
    • Understanding Customer Behavior 00:10:00
    • Employee Motivation and Engagement 00:10:00
    • Performance Appraisal in Retail 00:10:00
    • Recruitment and Training in Retail 00:10:00
    • Workplace Diversity and Inclusion 00:10:00
    • Big Data and Analytics in Retail 00:10:00
    • E-commerce and Online Retailing 00:10:00
    • Point of Sale (POS) Systems 00:10:00
    • Role of Technology in Modern Retail 00:10:00
    • Consumer Protection Laws 00:10:00
    • Employment Laws in Retail 00:10:00
    • Ethical Practices in Retail 00:10:00
    • Sustainability in Retail 00:10:00
    • Crisis Management in Retail 00:10:00
    • Future Trends in Retail Management 00:10:00
    • Strategic Planning and Decision-Making 00:10:00
    • SWOT Analysis for Retail 00:10:00
    • Exam of Retail Management Level 5 Advanced Diploma 00:50:00
    • Order Certificate 00:05:00

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