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Join us in this educational journey, where you'll gain the skills and knowledge needed to excel as a School Receptionist and make a meaningful impact in the school community.

Course Price:
Original price was: £194.00.Current price is: £19.99.
Course Duration:
2 hours, 41 minutes
Total Lectures:
20
Total Students:
121
Average Rating:
5
Embark on a comprehensive training program designed for aspiring School Receptionists, where you'll acquire essential skills to thrive in this crucial administrative role.

What Will You Learn?

  • Gain an in-depth Introduction to the responsibilities and functions of a School Receptionist, understanding the pivotal role you play in the daily operations.
  • Develop effective Time Management skills, ensuring you can efficiently handle various tasks and responsibilities within a school environment.
  • Enhance your Customer Service expertise, learning how to create a welcoming and helpful environment for students, parents, and staff.
  • Master Administrative Duties specific to school settings, including managing schedules, handling inquiries, and coordinating administrative tasks.
  • Understand the importance of Confidentiality and Security, ensuring that sensitive information is handled with the utmost care and professionalism.
  • Conclude your training with valuable insights and strategies in the Conclusion session, summarizing key takeaways for effective school receptionist practices.

Who Should Take The Course?

This course is ideal for:
  • Individuals aspiring to work as School Receptionists.
  • Current School Support Staff looking to enhance their skills in receptionist duties.
  • Administrative Professionals seeking to transition into a school environment.

Requirements

To enrol, participants should have:
  • Basic communication and organizational skills.
  • Familiarity with standard office equipment and software.
  • A desire to contribute to a positive and efficient school environment.

Course Curriculum

    • Understanding the role of a school receptionist 00:06:00
    • The importance of effective communication skills 00:06:00
    • The skills and qualities required to be a successful receptionist 00:07:00
    • Strategies for managing a busy reception area 00:06:00
    • Scheduling appointments and managing calendars 00:05:00
    • Prioritising tasks and organising workflow 00:06:00
    • Understanding the needs and expectations of different visitors 00:07:00
    • Effective communication with parents, students, and staff members 00:06:00
    • Dealing with difficult customers and managing complaints 00:07:00
    • Record-keeping and data entry 00:06:00
    • Filing and organising paperwork 00:05:00
    • Operating basic office equipment and software 00:05:00
    • Understanding the importance of confidentiality in a school setting 00:05:00
    • Protecting sensitive information and maintaining privacy 00:06:00
    • Emergency procedures and handling difficult situations 00:07:00
    • Recap of the key concepts covered in the course 00:05:00
    • Applying the skills learned in real-life scenarios 00:05:00
    • Future career development opportunities and continuing education 00:06:00
    • Exam of School Receptionist 00:50:00
    • Order Certificate 00:05:00

Course Reviews

5

5
1 ratings
  • 5 stars1
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  1. avatar
    Alexander HarriesJanuary 17, 2024 at 12:58 pm
    School receptionist 5 Star Rating
    5

    Excellent, educational and resourceful for helping out receptionists within education envrionments.

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